Central Claims Services

Crawford Central Claims Services (CCS) is a cost-effective and efficient outsourcing option for smaller claims and Third party administration. Established in response to customer demand for a desktop claims solution, CCS has now expanded to include specialist lines, run-off claims and TPA services.

It can be hard to find the right people for your claim when and where you need them. Instead of struggling with a sudden peak in claim numbers or managing a line of business that you don't have the expertise for, CCS can fill that gap for you quickly and effectively.

Services offered

  • Third Party Administration
  • Small domestic claims
  • Digital processing of motor vehicle claims
  • Fusion claims - Wired
  • Heavy Motor - Fleetserve

Key benefits

  • Low investment costs
  • Quick implementation
  • Lower claim cost
  • Access to claims expertise
  • Convenient - you only pay as you use it

How it works

CCS is a unique combination of dedicated and virtual resources. Depending on your specific requirements, the team captures, triages and either handles the claim direct, or distributes it to our team network throughout the country, for any onsite requirements.

This use of our people resources means that we can provide a scalable, cost-efficient and effective services utilising our experienced staff no matter where they are located. If needed, we will appoint an adjuster for a field visit that best matches the location and expertise needed.

The CCS team are ready and waiting to develop a tailor-made claim service for you. Call them today on 0800 692 524.