Privacy Statement

CNZ (Group) Ltd (T/A Crawford & Company "Crawford")  is committed to the protection of your right to privacy in accordance with the Information Privacy Principles, as set out in the Privacy Act 1993 (the "Act").

Application: These terms apply to personal information submitted by you and any other personal information that we retrieve from you via this website from time to time (together "your information").

Consent: By providing any information to us via our website, you consent to the collection, use, disclosure, storage and processing of your information in accordance with these terms. These terms may be updated by us from time to time and you agree to be bound by the terms that are in effect at the time. We will advise you in writing of any changes to these terms, and/or make a copy of the current terms available on our website from time to time.

Use of Information: As loss adjusters and claims service providers, Crawford independently facilitates the settlement of insurance claims. We will collect, use and disclose personal information (including sensitive information) where it is necessary to fulfil the above purposes or otherwise allowed under the Information Privacy Principles. Your information may also be used for internal monitoring purposes, and to communicate with you in relation to our products and services, related third party products and services and for market research purposes. When we communicate with you for these purposes, you consent to receiving communications from us in any form, including by email or text message.

Disclosure to Third Parties: We will not release your information to any third party except where required to or permitted to by law, where you have authorised us to do so, or where disclosure is connected to the purposes for which the information was collected (including any purpose noted above).

Term: Your information will be retained only for as long as necessary to fulfil the purposes for which it was collected.

Access: You have a right of access to personal information concerning yourself. You may ask to see your information at any time by contacting us at new.zealand@crawford.co.nz. Your information will be held by us at our offices at Auckland.

Correction: You may ask us to correct, alter or delete your information at any time, by contacting us at new.zealand@crawford.co.nz