Introducing Crawford Specialist Services


Crawford New Zealand, is pleased to introduce Crawford Specialist Services New Zealand, part of Crawford’s global response team to major losses and specialist claims. Specialist Services is now available to our customers for New Zealand losses, it incorporates:

  • Crawford Global Technical Services®(GTS)® - the definitive solution for large, complex claims. Providing the highest level of world-class talent and the industry's largest network, to strategically manage large complex losses anywhere on the globe.  Our New Zealand based adjusters who have qualified for GTS are now part of a global team, able to call on the assistance of GTS adjusters from around the world. We urge you to read more at
  • Crawford Liability Services – these Specialists investigate and adjust a broad range of complex Liability claims, extending across Public and Products Liability, Product Recall and Contamination, Construction Liability, Environmental Liability, Professional Indemnity, Cyber Risks, Personal Injury, and General Liability 
  • Crawford Forensic Accounting Services (CFAS) – these Specialists support our GTS and Liability teams in dealing with the financial aspects of those claims as well as providing stand-alone capability for Business Interruption, Stock Valuation, Fidelity Guarantee, Quantum and Financial analysis, Litigation support and Investigation management. We urge you to read more at

Crawford Specialist Services New Zealand will be headed by Thomas Pasley, reporting to CEO, Dean Garrod. Thomas will be the direct Head of GTS and Liability Services, while John Broom, will be Head of CFAS. See below for contact details.

One of the cornerstones of the Crawford Specialist Services (CSS) teams is the high level of experience and educational qualification required to qualify as a team member.  Collectively we are able to offer the highest level of technical and adjusting expertise in New Zealand, benchmarked against our international colleagues.

CSS NZ is now part of a wider Global Specialist Services team, with a unique capability to our clients in terms of the quality, range and personnel able to handle large and complex losses. Vast experience and expertise can be called upon to provide our customers with the best possible adjusting outcomes; ones that fit with their expectations of fitness for purpose and cost effectiveness. 


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