Crawford & Company Purpose, Vision and Values

Crawford & Company are the definitive source for all of your claim needs. We uphold this company standard through our vision and values every day.

Company Purpose

We help people make tomorrow a better

Company Vision

Our vision is to be the best at everything we do, where excellence is the expectation of everyone.

Company Values

We take great pride in the services we offer to all our customers. Crawford & Company's commitment to provide quality service and individualised attention means you are not just a number. We provide this valued difference through:

  • Empathy – we take time to understand others' needs by walking in their shoes
  • Support – we put others ahead of our own needs and share our skills and knowledge to help one another
  • Action – talk is great, action is better
  • Calmly in control – we remain bright and optimistic even under adversity - it's what our customers need in times of stress
  • Doing the right thing in the moment – We take ownership, doing all we can to the highest standard, right now.